Phone app makes council access easier

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Do you ever get confused over which bin you should put out on what day?

Or see an issue in your community like graffiti or a pothole and think about reporting it, but have completely forgotten by the time you arrived home?

If the answer if ‘yes’ then the Local Government Association of South Australia’s (LGA) My Local Services App could be just the thing you’ve been looking for.

Recognising the need for a single smart phone application to service the entire state and remove the need for each council to develop their own, the LGA, in conjunction with Deloitte Digital and ESRI Australia, recently released the app.

District Council of Mallala was among the first adopters of the app and chief executive officer, Charles Mansueto, said its release was an opportunity for council to further embrace technology and provide more information for local ratepayers.

“As communities utilise technology with their iphones, ipads and other devices access to council is now at their fingertips with this app,” Mr Mansueto said.

“It provides some general information about council, its elected members, contact information, up coming events, that sort of thing, but it also provides waste collection dates for specific areas, gives residents the opportunity to report service requests and take photos of issues of concern or hazards.

“This information is sent direct to the council’s information line, which will then be assigned to the relevant officer for actioning.”

A collaborative effort which shares data between multiple councils around South Australia, the smart phone app automatically knows where you are, what council area you are in and provides you with the information you need right there and then.

The app can be downloaded on iPhone and Android. Search “My Local Services” in the App Store or the Play Store.

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